We want you to love your products.

If something does not meet your expectations, you can return unused products in their original packaging within 14 days of receipt.

Please contact us in advance to obtain a return authorization.

Unfortunately, we cannot refund shipping costs.

Email: info@pacu-studios.de

All PȺCU STUDIOS Essentials are made from 100% natural stone – each piece is unique in grain and color.

Slight variations are part of the natural beauty of the material and do not constitute a defect.

However, if you receive a damaged or defective product, please contact us within 7 days of receipt and send us relevant photos to info@pacu-studios.de.

We will, of course, take care of replacement or clarification.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Our products are shipped from Munich, Germany.

Orders within Germany usually arrive within 2–4 working days.

Delivery time within the EU is 5-10 working days, internationally up to 14 days depending on the destination.

After shipping, you will automatically receive a tracking link via email.

Many of our essentials are produced in limited editions.

If a product you love is currently sold out, simply click "Notify me when available" on the product page.

You will be automatically notified as soon as the product is available again or becomes part of a new Ritual Drop.